Questions Answered (RE: Social Media) Part 1

Sleazy Lounge Party
Dan Tentler via Compfight

Thanks to those who sent in some questions!

I’ll feature two today.

From Cassy:

I’m not really sure how social media can help me. I’m trying to get a small “Startup” in the craft industry going, and it seems like a lot of people just tweet links to news or blog posts. And sometimes just random stuff. It seems like a waste of time, but maybe not. I’m not sure what to do. Is it worth investing my time in twitter and stuff like it?

Thanks, Cassy.

I would have to say, “yes and no” to the time investment question. You need to balance your time between getting your ducks in a row with your startup and making progress in social media. That said, don’t count out the usefulness of social media for your business. Many have found that it leveled the playing field and got them great exposure for cheap.

Done well, social media builds relationships, creates interest which leads to loyalty, and the best part….it’s FREE for message distribution (except for what your time is worth obviously).

The other piece of useful info I’ll mention here and now is that you must think of using things like Twitter and Facebook, etc. as a beacon-in-the-night, instead of a flare-in-the-air.

A beacon is regularly visible; It’s a planned signal. A flare is randomly shot and occasional. A flare can get you attention, but it won’t send out the kind of consist message (a.k.a. “branding”) that you need to keep your business moving onward.

Some planning is needed to create a congruent message or ongoing campaigns that will spread the word. You’ll need to be specific, stay on topic, and use the best channels to maximize efficiency.

This is where consulting may be of help to you. (I’ll be releasing a few free guides to help Startups soon–especially helpful if you’re a Do-It-Yourselfer. Check back soon!) If D-I-Y isn’t you, I’m available for personalized consultation as well. Check out the bottom part of this post for that.

From Joey:

I just listened to a webinar where the dude said it was super important to create attention in the Social Media universe with controversy, emotion and being shocking. It didn’t sit well with me, but I can’t deny the results he mentioned. What are your thoughts?

Joey, this is a good question.

I think your own convictions and personality play into making your decision. With each entry into the fray of Social Media, you are building your reputation. Your platform. Your legacy. Once it’s published and viewable, it’s trackable. Indefinitely.

Here’s a controversial word picture to help you understand. You can be a Shock Promoter on the interwebs or you can be a Herald. A Herald is a messenger, mainly. Like a lovely and charming girl you’re proud to bring home for mama to meet. A Shock Promotor is like the girl with the absent father who will do anything for attention. Cute as she might be, she still seems desperate and sleazy. That’s my take anyway.

 

Keep the questions coming, folks!


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Creative Communication: Making the Most of Social Media

So, I’m now officially a Social Media Consultant. A Pro.

This blog has been about communication and creativity for a while now, and today I want to offer a few bits about using social media optimally.

If you have questions about communication or using social media for your new projects, leave them, and I’ll answer then in a future post.

1. Social Media is already over polluted by useless information and peacocking. So, Add VALUE.

2. Add Value by making real connections and conversations

3. Add Value by being a link to helpful resources (and not just your own stuff)

4. Add Value by being other-focused. (Limit announcements of what you’ve just done like: “Had a great taco, now I’m going to an awesome show.”)

5. Ask what other people think adds value…

(this is were you come in….leave your thoughts…)

A surprise twist at the end of this STORY…

I’m excited to tell you this update.

Some of you have been following the STORY of my STORY and here. For the sake of time I won’t recap, just click the links if you aren’t in the loop…

It was  lovely surprise, and I was taken aback on Friday. Well, in a surprise twist, and a gracious gesture going to the STORY conference in Chicago is now possible.

I’m blown away!

I just need to scrape together some lodging and a plane or train ticket. But, it’s GOING TO HAPPEN!

Choices: Plane ($266 + tax and fee via Southwest, trip take a few hours.)

or  Train ($168 + tax and fees via Amtrak, trip takes 19-20 hours, but I can really see the countryside)

Seriously…What would you do?

If anyone knows someone I could lodge with in Chicago, that’d be awesome. (Did I mention I was poor?)

I’m super stoked to record my journey and share it with you as I travel to #STORY2012. Look for more on this in mid-September.

WEDNESDAY’S post will be on using Social Media better.
With that in mind: 
How do you need help with this for your project? Do you have any questions about social media? I’m going to set to helping with this. Stay tuned.

Special Delivery to author Mary DeMuth

I mailed out an #Everythingbook MAIL ART postcard to author Mary DeMuth. I’m on her Launch Team, and I’ve learned so much about community and allies in such a short time.

You’re going to love the book when it releases in October. Stay tuned for details at Mary’s place.

In reply, Mary posted:

‎Lisa, beautiful and very humbling. I’m not quite sure how to thank you. :) Here are some gold stars…. ******

Here it is on Pinterest (and check out the very inspirational pins done by launch team readers using quotes from the book).

Source: rannsmith.tumblr.com via Renee on Pinterest

Surprise Has a Payoff

(Yes. There’s a surprise message inside)

I’m hand-crafting a Superb Snail Mail Package for Chris Guillebeau the best-selling author of $100 Startup and The Art of Non-Conformity.

It’s a tribute of gratitude really to some of the things I learned from Chris, especially from his guest post at Tim Ferriss’s blog: Chris advises,

Put happiness in a box…and make people feel special.

That’s infused into the premise of Superb Snail Mail.


Though Chris is aware of the upcoming delivery, he won’t know what he’s getting until it arrives. I’m shooting for memorable, personalized delight and wonder.

My Startup that has it’s challenges…
to really know how good Superb Snail Mail is one should experience it. But a pre-customer hasn’t experienced it.

I say pre-customers optimistically…
because I have this gut feeling that with some diligence the value and “preciousness” of Superb Snail Mail will gain bona fide traction, and not merely among postal enthusiasts. In many ways this can be possible because of the power of surprise.

It’s sobering: Surprising someone runs the risk of misunderstanding…failure.

While most people like good surprises what a good surprise is varies from person to person. So, it takes some work ahead of time to do well.

What I love is that when we offer a surprise that brings delight there’s a positive payoff: A relationship is built.

 

TRY THIS:

Figure out how you can offer a good surprise for your team, your customer, a new friend, or someone you care about. Remember that good surprises build relationship. That means something and it builds your legacy.

How will you build relationships this week through good surprises?

 

psst.
Ready for my Surprise?